Community Complaints, Compliments & Suggestions If you have a complaint, compliment or suggestion about our shelter operations we want to hear from you. An online form (below) is provided for your convenience, or mail your letter to our Executive Director: Steve Teekens 26 Vaughan Road Toronto, Ontario M6G 2C4. You may also request to meet with the Executive Director. Should you wish to complain to Hostel Standards directly, please contact our Agency Review Officer at (416) 392-8741. Community Complaints, Compliments & Suggestions Online Form